Questions are good.
Better answers are better.

No. You can start with the business problem instead. If you're not sure whether you need custom software, a new website, an integration, or something else, we can help you understand the problem and explore practical options.

We start by understanding what you're trying to accomplish, how your business currently works, what isn't working well, and what you'd like to improve. From there, we can identify possible approaches, define the scope, and recommend the next step.

Yes. You don't necessarily need to replace everything you already have. We can work with existing applications, databases, websites, APIs, and business processes where it makes sense. In some cases, improving or connecting what you already have is more practical than starting from scratch.

Yes. Digital projects can be delivered remotely, so we can work with businesses in different locations. Project requirements, communication, time zones, and support arrangements can be discussed during the initial conversation.

It depends on the size and complexity of the project. A straightforward website may take considerably less time than a custom business system with multiple workflows and integrations. Once we understand your requirements, we can provide a more realistic timeline.

Yes. We can design and develop applications around specific business processes, workflows, users, information, reporting requirements, and integrations.

Yes. Replacing an existing system is not always necessary. We can first assess the application, identify technical and operational risks, stabilize important areas, and determine which parts should be improved, modernized, integrated, or eventually replaced.

Yes. We can develop integrations between applications, databases, APIs, payment services, accounting systems, eCommerce platforms, internal applications, and other third-party services where the required integration capabilities are available.

Yes. Projects can include the user interface, backend services, APIs, databases, authentication, integrations, business logic, and other technical components required by the solution.

In many cases, yes. We don't believe every project needs to use the newest technology. The right approach depends on the business requirements, existing environment, maintainability, security, integration needs, and long-term goals.

Yes. We can evaluate the current website and identify opportunities to improve its structure, content presentation, user experience, mobile experience, performance, and maintainability.

Yes. We can help businesses build or improve online stores, including product presentation, shopping experiences, checkout, payments, orders, and integrations with other business systems.

Yes. Depending on the platforms involved, an eCommerce system can be connected with payment services, accounting systems, inventory systems, fulfillment services, customer systems, and other business applications.

No. We can build new websites, redesign existing websites, improve existing applications, integrate existing platforms, or help determine whether a completely new solution is actually necessary.

There is no single price because every project has different requirements. Cost can depend on the scope, complexity, number of users, integrations, design requirements, data migration, infrastructure, and ongoing support needs. We can discuss your requirements first and then determine an appropriate scope and estimate.

Where the requirements and scope are sufficiently clear, we can provide a project-based estimate or proposal. For projects where requirements are still being discovered, we may recommend starting with a discovery or planning phase before defining the full implementation scope.

Yes. A project can often be divided into phases. Starting with the most important business problem can allow you to validate the solution before expanding it with additional functionality.

Useful information includes what you're trying to accomplish, your current process, existing systems, the people who will use the solution, important workflows, integrations, and any known requirements. You don't need to have everything documented before contacting us.

Yes. Support and ongoing development can be discussed as part of the project or through a separate support arrangement, depending on the solution and your organization's needs.

Yes. Business requirements change over time. We can continue improving a system, adding functionality, integrating additional services, addressing technical issues, and helping the solution evolve as your organization grows.

Yes. We can assess an existing system and help with stabilization, maintenance, improvements, modernization, or continued development. The first step is understanding the current technology, architecture, codebase, data, and operational risks.

This is a situation we can help with. We can begin by assessing the existing system, documenting what we can determine about how it works, identifying critical risks, and creating a practical plan for stabilization and future development.

Ownership and licensing depend on the project and are defined in the applicable proposal, statement of work, or service agreement. We believe these details should be clear before development begins.

Depending on the project architecture and infrastructure requirements, yes. Hosting arrangements can be discussed during planning. A solution may be deployed to infrastructure managed by your organization, Awonsa, or an appropriate third-party provider.

Your organization's data and how it is accessed, stored, backed up, transferred, and managed should be clearly defined as part of the project. Specific arrangements depend on the architecture and applicable agreement.

Some projects may use third-party services for payments, email, hosting, analytics, authentication, communication, or other functionality. The services used will depend on the project requirements and will be discussed where they are relevant.